All prices quoted in this schedule are EXCLUSIVE of GST
Normal Hours (plumbing, gasfitting, drainlaying, roofing)
Our ‘normal’ hours are 7am to 5pm Monday to Friday (plus pre-booked scheduled Saturday plumbing work) and are charged out as follows:
- $50 labour charge per half hour or part thereof
- Apprentice working with a tradesperson: $30 labour charge per half hour or part thereof
- $50 callout and travel charge applies to all jobs during normal hours and is additional to the labour charge
- $25 travel charge for second and subsequent site visits for the same job
The minimum charge is $100 (half hour labour charge plus callout and travel charge).
After Hours (plumbing only)
Jobs undertaken outside our normal hours (as stated above) and not on a public holiday are charged out as follows:
- $100 labour charge per half hour or part thereof
- $100 callout and travel charge applies to all after hours’ jobs and is additional to the labour charge
The minimum charge is $200 (half hour labour charge plus callout and travel charge).
Public Holidays (plumbing only)
Jobs undertaken on a public holiday are charged as follows (please note that these rates apply to both the actual public holiday date and the observed public holiday date):
- $150 labour charge per half hour or part thereof
- $150 callout and travel charge applies to all jobs on public holidays and is additional to the labour charge
The minimum charge is $300 (half hour labour charge plus callout and travel charge).
Machinery / Miscellaneous Charges
Below is a list of specialised equipment and their respective charges when used on a job (please note that these charges are additional to the labour charge):
- CCTV camera – $150
- Small in-wall camera – $30
- Drainage machine – $200
- Concrete cutter – $140 (includes any replacement blades)
- Concrete breaker – $30
- Submersible pump – $65 half day/$100 full day
- Wet back vacuum – $50
- Core drill set – $40 per hole
Should we remove non-recyclable waste from site of up to half a cubic metre a removal fee of $20 will be charged. Where more waste than this is required to be removed, there will be a tipping fee and trailer hireage.
To ensure that we calculate the time spent on your job accurately, we run GPS in all of our vehicles. Our labour charges apply from the time that the tradesperson arrives on site until they leave, including the time taken to document your job.
Parts and Consumables
You will be charged for any parts and consumables used for your job, plus any applicable delivery fees. Most standard items are stocked in our vehicles. If we are required to source parts specific to your job, you will be charged for the time taken to source these items.
Customer-supplied Products and Materials
Please note that we do not install customer-supplied products or materials, unless by specific previous arrangement with company management. In such instances, the Master Plumbers Guarantee will not apply.
It is a legal requirement for us to issue a gasfitting certificate for all gasfitting jobs that we undertake. This gives our customers verification that the work which we have carried out is lawful and compliant. These certificates are sent to our customers for their records and are also stored by our company for a period of seven years.
There are different classifications of risk for such gasfitting certificates;
Low-risk / General
The charge for a gasfitting certificate for such work is $50.
(e.g. Replacement of a gas appliance, this is sometimes referred to as like-for-like gasfitting)
The charge for a gasfitting certificate for such work is $80.
(e.g. An addition or alteration to an existing installation)
Our payment terms are strictly 7 days from the date of our invoice, unless specifically agreed to the contrary with company management prior to the commencement of the job.
Direct deposit (internet banking) is our preferred method of payment. If you would like to pay by debit or credit card, please call our freephone number. Alternatively, you can come into our office and pay via eftpos.
PLEASE NOTE: there will be NO SURCHARGE on card payments paid on or before due date. Late card payments will be subject to a 2.5% surcharge.